Phase 2: User provisioning from the HRM/SIS system (1 or 2 days on average)

Data user accounts always correct with auto provisioning

In most organizations, the IT department receives little or no communication in reference to workforce changes. Furthermore the information may not reach the IT department in a timely fashion. This breakdown can expose the organization to serious security risks such as ex-employees still having access to the company network, email and other systems. The HR/SIS system is the best resource on which to initiate user account changes.

The HR system provides a practical basis for user account management, because it's closely managed by the HR department. Want to know more? Watch the User Provisioning animation.

Automatically synchronize user accounts with HR system

UMRA makes it possible to automatically synchronize user accounts between the HR system (e.g. SAP HR, PeopleSoft, Beaufort) and Active Directory and other systems across the network. Changes in the HR system, such as name changes, job changes or changes arising from employees leaving service, can be detected by UMRA, and a relevant action undertaken such as disabling, OU migration, notification to application managers, etc.

The benefits of an automated link between the source system and target system are immense:

A shorter lead time for creating user accounts

Changes such as employees entering or leaving service, job changes, changes in contract details, are accurately and consistently tracked by the HR department. By linking the HR system to the user accounts across the network, changes can be implemented immediately and accurately. On an employee’s first day of work, an account can be created along with the appropriate security settings for the employee’s functional profile, and can be applied to all platforms and applications across the organization.

Error-free account creation

By linking the HR system to user accounts across the network, changes can be implemented immediately and without loss of data. Normally this would involve a manual, email-based procedure or periodic reporting prone to errors and delay.

Workflow Management

HR systems contain vital information that can enhance the internal service provisioning. Due to the relationship between managers and employees being recorded in the system, managers can be notified via email about newly created accounts, along with the exact details of the relevant employee. Thus, managers will be able to inform new staff on their first day at work about the login procedure(s) and network behavior guidelines. Managers are also offered the possibility of enriching the new staff-member’s user account with various settings, such as network and application privileges, application access and updated attributes. See also phase 4, Workflow Management.